Your Privacy is Our Priority
Last Updated
March 2024
1. Information We Collect
What data we gather and why
At GlobalSv Academy, we collect information that you provide directly to us to deliver exceptional educational services:
- Personal identification information (name, email address, phone number)
- Educational background and professional experience
- Payment and billing information (securely processed)
- Course progress, performance data, and learning analytics
- Communication preferences and support interactions
2. How We Use Your Information
Purposeful and transparent usage
We use the information we collect to enhance your learning experience and provide comprehensive support:
- Provide, maintain, and continuously improve our educational services
- Process your enrollment and manage your student account efficiently
- Send course updates, administrative messages, and relevant communications
- Respond to your inquiries and provide personalized customer support
- Analyze usage patterns to enhance platform experience and course content
- Develop new features and services tailored to student needs
3. Information Sharing
Limited and secure sharing practices
We respect your privacy and maintain strict controls over your information sharing:
We do not sell, trade, or rent your personal information to third parties
We may share your information only with:
- Trusted service providers who assist in operating our platform (under strict confidentiality)
- Professional organizations for certification purposes (only with your explicit consent)
- Legal authorities when required by law or to protect our rights and safety
- Educational partners for collaborative programs (with transparency)
4. Data Security
Enterprise-grade protection
We implement comprehensive technical and organizational measures to protect your personal information:
SSL Encryption
All data transmitted is encrypted
Secure Storage
Enterprise-grade data protection
Access Controls
Role-based access management
Regular Audits
Continuous security monitoring
5. Your Rights
You control your data
You have comprehensive rights regarding your personal data:
- Access and receive a complete copy of your personal data
- Correct inaccurate or incomplete information in your profile
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications at any time
- Restrict or object to certain processing activities
- Data portability - receive your data in a readable format
6. Contact Us
We're here to help
If you have questions about this Privacy Policy or your data rights, our support team is ready to assist you:
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+918073639221We typically respond to privacy inquiries within 24 hours during business days
This Privacy Policy may be updated periodically. We encourage you to review this page regularly for the latest information on our privacy practices.
